ZiZai Dermatology FAQ

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  • Chinese Herbal Medicine
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  • 1. Will products from Zi Zai Dermatology cure my chronic skin condition?

    No, products from Zi Zai Dermatology won't cure your chronic skin condition. Unfortunately, putting a substance on the skin cannot cure psoriasis, eczema, seborrheic dermatitis, acne or other chronic skin disease. Any chronic skin problem should be evaluated by a dermatologist. See our resource page for links to find a qualified TCM practitioner near you if you would like internal herbal medicine to help treat your condition.

  • 2. Are these products safe for my infant or young toddler?

    Unless otherwise stated in the product description, all of our products are safe for the most sensitive skin as well as safe if accidentally consumed. Look for our line of additional products specifically formulated for kids to be available in 2012. It is always best to check with your physician before using any products on infants.

  • 3. Can I use these topical products safely for long periods of time?

    For most people, our products are safe for long-term use. All of our ingredients are 100% natural, but some people can be sensitive to even the most benign of substances. If you develop any irritation while using our products, discontinue use. If you have a chronic skin problem and are unsure what is causing it, see a dermatologist for evaluation.

  • 4. I am allergic to tree nuts. Can I use topicals containing tree nuts?

    That depends on your allergy. Some people with mild sensitivity to consuming tree nuts have no problem with topically applied products that contain nuts. The safe answer would be to avoid any products that contain tree nuts, especially if you have a severe peanut allergy. Be aware that shea butter comes from the shea tree nut. Recent studies have shown that the immune systems of people with peanut allergies do not seem to respond in the same way to the proteins in shea nuts, so they do not seem to be a trigger for allergies like other tree nuts. However, some people with allergies to latex may also react to shea butter. Some of our products contain shea butter or other nut oils. All of our ingredients are listed. Read the labels carefully.

  • 5. Do your products contain any fragrances?

    No. We do not add anything to our products to mask, change, or otherwise affect the natural scent of the ingredients themselves. We will never add any synthetic fragrances to any of our products. We do not even add essential oils just for their fragrances. Some ingredients, like cocoa butter and unrefined shea butter, have their own natural scent you might notice in some of our products. Certainly some herbs (like Dang Gui) have stronger fragrances when extracted or infused than others. We here at Zi Zai love the natural, earthy fragrance of such ingredients as they remind us that there is nothing artificial or overly processed in our products.

  • 6. Where do the ingredients for your products come from?

    We purchase our raw ingredients from reputable American companies that we have trusted for years, and buy organic oils and butters whenever possible. Our herbs are grown in China and imported by American companies who ensure strict quality assurance. We purchase beeswax from local Colorado beekeepers.

  • 7. Do you add any artificial colors or dyes to your products?

    No. We never add anything artificial to color our products. Some of our products are tinted due to the herbs that are infused. We add herbs to make the products more effective, not because the herbs impart color to the final product.

  • 8. Can I use your ointments on cuts and other wounds in my skin?

    Firstly, if you have a deep cut or severe wound or burn, you should seek urgent care to be sure the wound is properly cleaned and to determine if you need stitches or other treatment. You should not apply oil-based ointments to any open wound or deep cut. Ointments can trap anaerobic bacteria in an open wound and lead to infection. Once the wound is closed and there is no sign of infection, topical ointments can be applied.

  • 9. My lip balm is forming tiny lumps. Is something wrong with it?

    Don’t worry. Those little bead-like lumps may form when the shea butter or coconut oil melts in warmer temps and then cools down to become more solidified. This can occur during shipping or if you leave the lip balm in your car or other place where there are frequent temperature variations. There is nothing wrong with the lip balm, just warm it in your pocket and it will glide on smoothly again.

  • 1. What is Chinese Herbal Medicine?

    Today’s Traditional Chinese Medicine (TCM) is a comprehensive medical system that has been refined over the last 5,000 years and has been used by millions of people. TCM is used to diagnose, treat, and prevent illness and disease. Chinese Herbal Medicine is one branch of this medical system that utilizes hundreds of different herbs from the Chinese Medicine pharmacopeia. To treat the individual patient, herbs are combined into formulas for both internal and external use, depending on the condition being addressed.

  • 2. What can I expect at my first office visit?

    For a new patient, the initial consultation is longer than return visits to allow the practitioner adequate time to take a detailed health history of the patient. This is followed by a discussion of your specific ailment and symptoms as well tongue and pulse diagnosis, which is a unique way of obtaining diagnostic information in Chinese Medicine. Additional physical examination including examination of skin is conducted when necessary (so please do not wear cosmetics to your consultation). Your practitioner will then determine your treatment plan and prognosis. Depending on the herbal formula designed for you, you may be able to pick up your formula immediately or your herbs may take some time to be prepared for you. You will be fully instructed on how to administer your internal and external herbal prescriptions.

  • 3. What conditions can Chinese Herbal Medicine Treat?

    Chinese Herbal Medicine can effectively treat a vast variety of internal diseases and symptoms. In the Zi Zai’s Fort Collins, Colorado clinic we focus on the treatment of dermatological conditions, autoimmune diseases, and respiratory ailments. Click on the links for each topic to learn more about how herbal medicine can help people with these issues.

  • 4. How do I cook my herbs?

    If you have been given a raw herbal formula to cook up into a tea for yourself, you will be provided written instructions on how to prepare your medicine. Please follow the instructions exactly to ensure your formula is as effective as possible. If you have been prescribed concentrated granules, these are to be mixed with hot water to help them dissolve adequately. The drink can be consumed warm or at room temperature, based on patient preference.

  • 5. Can I reheat my herbs in the microwave?

    No. Do not microwave your herbs to reheat them. Allow refrigerated portions of your formula to warm up to room temperature or gently reheat the individual dose in a small sauce pan.

  • 6. When is the best time of day to take my herbs?

    Make your herbs part of your daily routine so you do not miss any doses. Most herbal formulas are intended to be taken on an empty stomach. Unless instructed otherwise by your practitioner, it is best to take one dose before your morning meal and one dose before your evening meal. For treatment of acute conditions, such as upper respiratory infections, you will be instructed to take more frequent doses of herbs throughout the day.

  • 7. What will my herbal prescription taste like?

    Every custom herbal formula is uniquely prepared for the individual patient according to their constitution and the condition being treated. Thus, the taste of the tea will vary per prescription. While the tea may taste strange to our western palettes, most patients get used to the flavor quite quickly. In many cases, the body will actually desire the herbs because on a subconscious level it knows that every sip of medicine is helping it achieve a more balanced state of health.

  • 8. Can I mix the tea with honey or juice to make it taste better?

    The distinct flavors of your herbal medicine are partly how the formula works to direct your body to heal. Therefore, we encourage you to drink your tea without anything added to it. But if you must adjust the flavor to get it down, honey can be added. We do not recommend adding juice directly to the tea, but it is acceptable to “chase” your tea with a flavored drink once you’ve finished the dose.

  • 9. Is it possible to have an allergic reaction to herbs?

    While extremely rare, it is possible to have an allergic reaction to medicinal herbs. Any natural substance that comes into contact with the human body, externally or internally, has the possibility of triggering an immune response. If you think you may be experiencing an allergic reaction to your prescription herbs, discontinue them and contact your practitioner immediately.

  • 10. Are there any medications that are contraindicated to take with herbal medicine?

    Yes. Be sure to advise your practitioner of any and all prescription medications, over the counter medications, nutritional supplements and/or other herbal supplements you may be taking. Your practitioner is able to determine the safety of such combinations and advise you accordingly.